We try and keep our service as simple and straightforward as possible and it’s rare we have any disagreements with clients but to help prevent and resolve problems please refer to our Terms and Conditions of business.
IMPORTANT NOTICE: These terms and conditions for services supplied by cheapukwebsites.co.uk (including services provided by third parties appointed by us) set out the agreement between you and us under which we will provide you with web design, hosting, email and/or any other service we agree upon. It is in your interest to read them carefully. If there is anything that you do not understand then please contact us.
Contract
This contract is made between cheapukwebsites.co.uk (“us/we”) and the company, firm, partnership or individual ordering web design, hosting, email and/or other service (“you/your”).
No variation of the terms of this contract however notified will be effective unless accepted by us in writing (including email).
If any of the information you give us changes (e.g. name, address, telephone number, payment details), you must inform us promptly.
Web Design
You acknowledge that in providing a web design service, we are not providing consultancy or any other advice in regard to the information that you may choose to place on your web site.
You will be asked to pay a deposit before work on your site begins. Deposits are strictly non-refundable.
If you cancel an order for web design you will be required to pay us for any work undertaken up until the point of cancellation if the value of work undertaken exceeds the deposit paid
Email, web hosting and your website
You acknowledge that you are responsible for all content included on your site. You are responsible for the material that you or anyone else puts on your website(s). All websites must be for legitimate purposes and material including links from your website(s) to other websites must be lawful.
You are responsible for ensuring that all necessary licences and consents (including those from owners of copyright, performing rights and other intellectual property rights) have been obtained, and you agree to indemnify us against any action commenced against us by any party as a result of infringement of any licences, consents or other rights.
Allocated web space is for use by you only and cannot be used by a third party.
We generally will make any reasonable changes to your website in the first 2 months after your site is launched. This will enable you to ensure your content, photos, links etc are just how you want them. After this we will make a charge for making changes to your site. We charge a very nominal fee (currently £20-£25) per alteration to minor text and/or links and/or photos, however if you require major revisions IE additional pages, re-write of pages etc we will quote and charge accordingly for the time taken.
Data transfer (bandwidth) is limited each month (though you are unlikely to even get near its limit with normal usage!). Once the limit has been reached in any month your account may be temporarily suspended until the first day of the following month unless you have agreed to pay for the data transfer in excess of the monthly limit. This is rare as we always try to ensure you are provided with sufficient bandwidth. Reasons for overrunning your allowance could be inclusion of video files, linking too/from ‘toplist’ kind of sites. We may impose limits (which we may vary from time to time) on the storage space, web-space, number of mailboxes, email messages that can be stored and/or the size of any attachments you can send/store in order to ensure the quality of the service to you and other users. We may reject or delete material that exceeds these limits.
You must ensure that all usernames and passwords provided by us are kept confidential, secure and are used in accordance with relevant instructions. If you suspect that any password is being, or is likely to be, used in an unauthorised manner or if you think that any username or password has become known by someone not authorised to use it, you must notify us immediately.
Due to repairs, planned maintenance, upgrades or any other operational reason we may need to temporarily suspend the service. In this event, we will endeavour to provide you with as much notice as possible.
Content
We may require assurances that you are legally entitled to ‘use’ images you supply to use on the website. Please be advised it is illegal to download and reuse 99.9% of all images available on the internet. We are not responsible for any material you upload to yourself but should we receive any complaints we may ask you to remove content as it is hosted upon our server and we have a duty to ensure compliance of the laws relating to this.
Domain names
We will register domain names with the internet registration authorities and will pay registration and rental fees on your behalf.
Domain names are registered on a first come first served basis. Until you receive confirmation from us, there is no guarantee that your request has been successful. We accept no liability for unsuccessful domain name requests.
Charges for domain registrations are non refundable once a domain name has been registered.
For all domain name registrations you are entering into a contract with one or more registration authorities and their terms and conditions apply.
A domain name is registered for a minimum period of 1 year, after which time it will need to be repurchased. We will endeavour to contact you in advance of the renewal date, but ultimately you are responsible for renewing your domain name before it expires.
You acknowledge that any dispute arising out of the use of any domain name will be resolved by the registration authorities.
Domain names will be registered to us unless otherwise specified at the time of purchase.
Payment & charges
Deposits will be required before work commences and the balance will be due on completion of the website build.
You have to pay our charges by the due date stated on our invoice. Non payment (or persistent late payment) of our legitimate charges may result in suspension or termination of your account without prior notice. You will still be liable for charges during any period of suspension.
Title to the goods (including but not limited to web design, hosting, email, domain names and/or other service) remains with the vendor until the invoice is paid in full. If payment is not made by the due date, we may suspend or cancel the service and may forward the debt to an external agency for collection. You will pay our reasonable costs and expenses for collecting late payments.
To keep costs and paperwork to a minimum invoices are sent via email.
Should you wish to alter, amend or cancel your contract please do so before the due date shown on the invoice, otherwise invoice charges are payable in full.
Search Engine Optimisation (SEO)
We provide (included in your initial fee) basic SEO to enable search engines to find and display your website. Please ensure you are aware of the level of SEO we offer and you are happy with this. We recommend additional SEO services for commercial sites which we will happily quote you for. Our sites are not compatible with 3rd party SEO packages, but we offer extremely competitive terms for this service. Individual SEO setup is generally more than sufficient for Google etc. Please read marketing section of website for more information.
Termination
You may terminate this contract by giving us notice at any time. Termination will be effective from the last day of the period for which you have already paid or the last day of any other agreed minimum period if later and you are liable to pay all charges up to the effective date of termination. If you wish us to terminate the contract part way through a period for which you have already paid, no refund will be given for the remainder of the pre-paid period. Where we charge you a monthly fee to maintain/manage your site if a bill remains unpaid 14 days after the due date, the site will be suspended without notice and a additional fee & delay will be incurred before the site is back up and running. Please help us out here as we do not like having to chase up payments.
Either of us can end this contract immediately on notice if the other: (a) commits a material breach of this contract, which is capable of remedy, and fails to remedy the breach within a reasonable time of a written notice to do so; (b) commits a material breach of this contract which cannot be remedied; (c) is repeatedly in breach of this contract; or (d) is the subject of bankruptcy or insolvency proceedings, or an arrangement with creditors is made, or a receiver or administrator is appointed over any of their assets, or they go into liquidation.
We can end this contract with immediate effect if we have previously terminated your use of any service due to your breach of any terms of this contract, including non-payment or persistent late payment of invoice charges.
Our liability to you
We have no liability (whether in negligence or otherwise) for any indirect or consequential loss, nor for any loss of opportunity, goodwill, reputation, business, revenue, profit, or savings you expected to make, wasted expenditure or data (including but not limited to emails) being lost or corrupted.
Changes to this contract
We may change this contract, including our charges, at any time. Changes will be published on this web page, and your continued use of the service constitutes acceptance of changes. You can end this contract by giving us seven days notice if we increase our charges or change the conditions of this contract to your detriment.
Giving Notice
Any notice under this contract must be given in writing which may include by email
You are responsible for checking the mail sent to the email address provided by you as part of the service.
Waiver of rights
Neither of us shall be considered to have waived any right under this contract because of failure or delay in exercising that right.
Third party rights
A person who is not a party to this contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
The law relating to this contract
English Law governs this contract and we both agree to the exclusive jurisdiction of the English law.B